Iberostar Waves Quetzal Hotel - Playa del Carmen

$$$$||View on mapPlaya del Carmen, MexicoAve. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710|
8.6
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Iberostar Waves Quetzal Hotel - Playa del Carmen
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710·View on map
$$$$
Overall Score
Great
8.6Great
Free WiFi9.5
Location9.5
Staff9.2
Comfort8.9
Cleanliness8.8
Who stays here
Families59%
Couples27%
Groups12%
Business1%

Overview

Overall Score
Great
8.6Great
Free WiFi9.5
Location9.5
Staff9.2
Comfort8.9
Cleanliness8.8
Who stays here
Families59%
Couples27%
Groups12%
Business1%

5-star beachfront resort with on-site biologists and jungle wildlife

Eco & Wildlife

Iberostar Waves Quetzal operates a dedicated team of biologists who manage the on-site jungle landscape and its animals, including peacocks, coatis, and howler monkeys. The resort enforces a single-use plastic-free policy and provides water dispensers on each floor to reduce waste. Guests walk through a shaded jungle path between the lobby and beach, passing flamingos, iguanas, and a tortoise enclosure.

Pools & Beach

The hotel offers four outdoor swimming pools, including an adults-only swim-up bar pool and a shaded quiet pool with a shallow end. Aquatic sports such as diving, snorkeling, and windsurfing are available directly on the beach, which is cleaned of seaweed every morning. The beachfront property sits on one of Riviera Maya's best beaches, with soft sand and clear water for swimming.

Dining

Iberostar Quetzal houses five specialty restaurants serving global and local cuisines, plus buffet breakfast, lunch, and dinner at Cozumel and Tulum restaurants. The Japanese teppanyaki restaurant requires reservations and offers a cooking show, while the smokehouse serves family-style Texas barbecue. Guests can also dine at the Italian and Mediterranean restaurants without advance booking.

Wellness

The on-site Spa features a hydrotherapy circuit with a steam room, sauna, and hot tub, plus a spa lounge and relaxation area. The Aliveness program offers holistic wellness activities such as sunrise yoga, fitness classes, and guided meditation. A fitness room with classes and group activities is available, and spa/wellness packages include treatments inspired by the jungle setting.

Family & Entertainment

Star Camp provides a structured activity program for children aged 4-17, combining environmental education, cooking lessons, and animal walks with fun pool games. Evening entertainment includes themed shows, karaoke, and a mini theatre where kids perform in productions like the Mini Grease show. The resort also offers a kids' club, indoor play area, and babysitting services through the 24-hour front desk.

  • Eco-Practices: On-site biologists team and single-use plastic-free policy
  • Star Camp: Educational kids program ages 4-17 with animal walks
  • Pools: Four pools including adults-only swim-up bar and quiet pool
  • Dining: Five specialty restaurants with teppanyaki, smokehouse, Italian
  • Wellness: Hydrotherapy circuit and Aliveness program with yoga
  • Location: Beachfront on Playacar, 8-min cab to Playa del Carmen

License number: 008-007-000585/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of USD 0.1 per person. 
Children & extra beds
There are no cribs provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Building
Number of rooms:18
Former name
iberostar quetzal
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Premium Room for Single Use
  • Max:
    1 person
  • Bed options:
    1 Single bed
Premium Beach Room for Single Use
  • Max:
    1 person
  • Bed options:
    1 Single bed
Beach Room
  • Max:
    2 persons
  • Bed options:
    1 Single bed
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
All inclusive
Facilities for kids

Children's play area

Kids club

Cribs

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Tennis court

Services

  • Housekeeping

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room view

  • Sea view
  • Garden view
  • Tropical view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Iberostar Waves Quetzal Hotel

💵 Lowest room price 224 US$
📏 Distance to center 1.9 mi
✈️ Distance to airport 1.9 mi
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Address
The address has been copied.
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
PDC Kiteboarding School and Water Sports Center
100 yd
Piste Cyclable sur Paseo Xaman-Ha
100 yd
Underwater Technical World
100 yd
Restaurant
Steakhouse
100 yd
Restaurant
Les Crepes de Paris
1.6 mi

Reviews of Iberostar Waves Quetzal Hotel

ratings·from guest reviews·past 2 years

902 guests reviews gathered from top travel sites

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Guests say: worth booking
rated 8+
4.5/ 5
182 reviews
8.6/ 10
78 reviews
4.6/ 5
419 reviews
8.7/ 10
81 reviews
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Rooms and Guests2 Guests, 1 room